Using Remote desktop connection on Windows

Remote desktop connection can be used to connect to your PC at work.The video in the attachment shows how to use remote desktop connection.

You will first need to install Pulse Secure VPN which can be done using this guide: https://leeds.service-now.com/it?id=kb_article&sysparm_article=KB0011026

One thing to note is that when installing Pulse Secure on the Microsoft Store, it may ask you to login using a Microsoft account. You can click No thanks, or close such windows as it is not necessary to login.

1. Go onto Start and search for remote desktop connection and click on the first result

2. On the Computer field, type the IP address of your work computer (Please request this from IT) and then click Connect

3. You will then be prompted for login credentials. Click on More choices > Use a different account

4. Enter DS\ and then your username and then password as you would normally for logging in then click OK

5. The certificate prompt can be ignored and you can tick the 'Don't ask me again for connections to this computer' so you are not promoted again, then click Yes

6. You should now be connected to your work PC. If another user is logged into the PC, click on Yes when prompted. You will then need to wait 30 seconds and you should be logged in.